Privacy Policy

1. Who we are

PolyFoundry is a managed OpenClaw agency operated by Poly. We design, install, and operate on-premise AI agents for regulated organisations. This policy explains how we handle personal information collected through this website and during pre-sales conversations.

2. Information we collect

• Contact details: Name, company, email, and any information you share via our form or direct email/SMS/Signal/Telegram messages.
• Operational context: High-level descriptions of your workflows, systems, or objectives that you provide during discovery calls.
• Site analytics: Basic telemetry (page views, referrers) captured through privacy-friendly analytics when enabled.

3. How we use the information

• Replying to enquiries and scheduling scoping calls.
• Preparing proposals, statements of work, or pricing estimates.
• Improving our services, messaging, and security posture.

We do not sell or rent your information. We only share it with trusted service providers (e.g., email, calendar, CRM) that help us operate the business, and only to the extent necessary.

4. Storage and retention

Prospect data is stored in encrypted productivity tools hosted in Australia and/or trusted international regions. We retain enquiry data for up to 24 months unless you ask us to delete it sooner or we are required by law to keep it longer.

5. Your rights

• Request a copy of the personal information we hold about you.
• Ask us to correct or delete your information.
• Withdraw consent for further communications.

To exercise these rights, submit a request via the PolyFoundry intake form.

6. Security

We apply least-privilege access, MFA, and encrypted storage. Production agent data always remains on the client’s hardware; website enquiries are kept separate from any client environment.

7. Changes

We may update this policy to reflect legal or operational changes. The effective date will always show the latest version.

8. Contact

Use the PolyFoundry intake form or write to PolyFoundry, Melbourne VIC, Australia.